1. Acceptance of Terms

By accessing our website, purchasing a puzzle, or creating an account, you represent that you are at least 18 years old (or the age of majority in your jurisdiction) and that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Our Services

We provide digital tools for making puzzle books, including online puzzle builders, puzzle themes, tutorials, videos, templates, and related resources. Our Services are delivered online through puzzlearsenal.com and may be updated from time to time at our discretion.

3. Eligibility & Accounts

To purchase a puzzle or access certain features, you may need to create an account.

You agree to provide accurate, current, and complete information and to keep your account credentials secure. You are responsible for all activity that occurs under your account.

4. Purchase & Payment

All prices are listed in USD unless otherwise noted. Payment is due at the time of purchase.

By submitting payment, you authorize us (and our payment processors) to charge your payment method for the amount shown at checkout, plus any applicable taxes.

We reserve the right to change our prices at any time. Prices in effect at the time of your purchase will apply to that purchase.

5. Refund Policy

Due to the digital nature of our products and the instant access you receive upon purchase, all sales are final and no refunds are offered.

We understand that purchasing a puzzle is an important decision, which is why our support team is always available to answer any questions before you buy.

If you're unsure whether a puzzle is the right fit, please reach out to our support team and we'll do our best to help you make an informed decision.

6. Puzzle Access & License

Upon purchase, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the puzzle builder you bought, and any themes that come with it, through your own account. Access is provided for the lifetime of the puzzle, subject to these Terms.

The puzzle books you create with a builder are yours. You may publish and sell them, including on Amazon KDP, Etsy and other stores, with full commercial rights. The builder, its themes and its tutorials are licensed to you, not sold, and are not for resale.

You may not share your login credentials or grant access to anyone else. Any sharing may result in termination of your access without refund.

7. Intellectual Property

All content provided through our Services, including text, graphics, videos, puzzle materials, logos, trademarks, and software, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, publish, display, modify, translate, sell, create derivative works from, or otherwise exploit any portion of the Services, except as expressly permitted by these Terms. This does not limit your rights to the puzzle books you create (Section 6).

8. Software Products & Licensing

All Puzzle Arsenal builders, themes and tools are proprietary software developed by our team and protected by intellectual property law.

Each purchase includes a single-user license to create and sell unlimited puzzle books with that builder, with full commercial rights to everything you produce.

The software itself remains protected intellectual property and may not be copied, modified, reverse engineered, redistributed, or used to develop derivative or competing products.

9. Prohibited Uses

When using our Services, you agree not to:

• Violate any applicable law or regulation
• Infringe on the intellectual property rights of us or others
• Share, distribute, or resell the builders, themes, tutorials or other Puzzle Arsenal materials (the puzzle books you create are yours to sell)
• Share your account credentials or allow others to use your account
• Use the Services to compete with us or develop a competing product
• Upload viruses, malicious code, or attempt to disrupt the Services
• Scrape, harvest, or automate access to the Services without written permission
• Harass, abuse, or threaten other users, our staff, or third parties

10. Earnings & Results Disclaimer

Our puzzles provide tools and educational information. We do not guarantee that you will earn any specific income, achieve any specific result, or succeed at any level.

Any earnings, income, or results examples are not typical and are used for illustration only. Your results depend on your background, effort, skill, dedication, market conditions, and many factors outside of our control.

You accept full responsibility for your business decisions and acknowledge that we are not liable for the outcome of your efforts.

11. Disclaimers & Warranties

The Services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Services will be uninterrupted or error-free.

We do not warrant that any information provided is accurate, complete, reliable, or current. You use the Services at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, in no event shall we, our affiliates, or our licensors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services.

Our total liability for any claim arising out of or related to these Terms or the Services shall not exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless us, our officers, directors, employees, and affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

14. Termination

We may suspend or terminate your access to the Services at any time, without notice, if you violate these Terms or for any other reason we deem appropriate. Upon termination, your license to use the puzzle materials ends immediately.

You may stop using the Services at any time. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and dispute resolution) will survive.

15. Governing Law & Disputes

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of laws principles.

Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the courts located in the Province of Ontario, Canada, and you consent to the personal jurisdiction of those courts.

16. Contact

Questions about these Terms? Contact us at:

Puzzle Arsenal, operated by Mainstream Ventures
support.nicheraiders.com